The amount of lawsuits on Apple is insane because with bigger names comes larger responsibilities. Which sometimes are hard to fulfill.
Right now Apple is facing a new lawsuit against Apple intelligence. According to the plaintiff after advertising certain features in the Apple intelligence the tech giant failed to meet all the targets.
After showing new features of Siri the consumers became increasingly interested in buying the iPhone 16. Upon the launch the users did not get Any Siri features.
The district court of San Jose received a suit in which the filer was looking to receive an amount for damages. Because they bought Apple phones solely because of the features they were promised.
Now the phones are missing such features. According to the complaint Apple advertises its new and latest models features. It automatically increases customer’s expectations.
Apple promised Some advanced AI features. But the product was lacking those specifications too. Some time ago Apple promised to deliver a personalized Siri experience. Through which users will get an assistant within apps.
Users will be able to get details of conversation and command Siri to execute demands according to users health and previous conversations.
After promising such functionality Apple was unable to provide it. There was a certain delay in the launch of personalized AI Siri. Apple was falling behind on the launch of artificial intelligence.
After the initial thought of AI siri the users were once more getting involved in the purchase of iphones. Because the normal siri was getting dull. Sometimes it was unable to understand certain commands.
No matter how big of a company you are. It is always certain that your consumers come first. Due to some things happening inside the company the products are getting the effects of it. The tech giant is always trying to keep the customers first. But this time it could not happen.
And now the company is once again facing a lawsuit. We do not know if Apple will amend this and make the features available in the phone or not.
The AI update for siri would let the consumers use commands within the apps. The commands would also be used across the apps. Where the person could easily get benefits of personalized services.
Due to some inside communication gaps the company suffered these kinds of losses. The leading technology investors of Apple were also wondering if this was the right time to cancel out Siri. Instead of comparing it to Chat GPT.
Conclusion
No matter what, a company should deliver every feature that it is showing in the advertisement. Because customers are looking and then buying. They evolve expectations and when you do not receive what is promised the frustration is legal.
